FAQs
How can I contact Le Place Du Marché?
Our dedicated support team is available via email @contactleplacedumarche.store, ready to assist with anything you need. Whether it’s a question, a request, or feedback, we’re here to make your journey seamless.
Where do you ship from?
We operate globally, with distribution centers in both the United States and Hong Kong. This dual-base allows us to offer a curated selection of high-value products to shoppers across the world.
How long does shipping take?
Our products are carefully sourced and shipped with precision. Depending on your location, delivery typically takes 1–2 weeks. In rare cases, due to demand or logistics, orders may take up to 3 weeks. We believe luxury is worth the wait — and every order is tracked from our door to yours.
Do you ship internationally?
Yes. Le Place Du Marché serves shoppers worldwide. Wherever you are, we make sure our products reach you with the same care, precision, and luxury.
What payment methods do you accept?
We accept all major credit cards, PayPal, and secure digital wallets. Every transaction is encrypted and protected — because trust is the foundation of luxury.
How do I know my order is secure?
Every purchase is backed by end-to-end encrypted payment systems and our buyer protection promise. Your details remain private, and your order is tracked from placement to delivery.
Can I return or exchange a product?
Yes. We offer a 14-day return policy on all eligible items. If your order doesn’t meet expectations, simply contact our support team and we’ll guide you through the return or exchange process — no hassle, no delays.
How do promotions and deals work?
Subscribers and loyal shoppers often unlock exclusive deals, limited-edition drops, and member-only rewards. Our promotions are designed to be rare, exciting, and rewarding — just like shopping should be.
Why should I trust Le Place Du Marché?
Because we are not just a store — we are a marketplace built for the future of shopping. Our team uses advanced cyber intelligence to analyze thousands of products, ensuring only the best appear in our collection. With every order, you receive value, quality, and peace of mind.
What makes Le Place Du Marché different?
We merge luxury with innovation. Every product is curated, every detail designed, and every purchase elevated. While others sell, we deliver experiences. That’s what makes us stand apart.
How do I return an item?
Please contact us at @contactleplacedumarche.store
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
When will I receive my refund?
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.